Frequently asked questions

Do you take a cut of my sales?+

No. You pay a monthly plan, and that's it. Every sale is yours.

How do my customers pay me?+

The way you choose: cash on delivery, bank transfer, PayPal or a payment link. The money goes straight to you. We never touch it.

Do my customers need to make an account?+

No. They pick what they want, enter their name, phone and address, and send the order.

Does it work with Instagram and WhatsApp?+

Yes. Put your shop link in your Instagram bio or WhatsApp status. Customers can message you on WhatsApp in one tap.

Is there a free trial?+

No. You choose a plan when you sign up. You can change or stop it any time.

What if I stop my plan?+

Your shop closes at the end of the month you paid for. Nothing is deleted, so you can come back any time.

What if I switch to a smaller plan?+

It starts next month. If you have more products than the new plan allows, some are hidden (not deleted) and you choose which ones to show.

Can I use my own web address?+

Yes, with the Enterprise plan.

Which countries does it work in?+

Anywhere. You choose your shop's currency.

Ready to open your shop?

It takes a few minutes. No website skills needed.

Create your shop
FAQ · COMET STORES